Shipping Policy
SELVYNE — Shipping Policy
Last updated: February 20, 2026
This Shipping Policy explains how we process and ship your SELVYNE order.
1. Processing Time
Orders are processed and shipped within 24 to 48 hours of purchase (business days only, excluding weekends and holidays). You will receive a confirmation email with tracking information as soon as your order ships.
Orders placed on weekends or holidays will begin processing on the next business day.
2. Delivery Time
Once shipped, orders typically arrive within 7 to 10 business days, excluding weekends and holidays.
Estimated total time from order to delivery: approximately 8 to 12 business days, depending on your location and the carrier's delivery schedule.
Delivery times are estimates and not guaranteed. Selvyne is not responsible for delays caused by the carrier, customs, severe weather, or other circumstances outside our control.
3. Shipping Rates
Shipping costs, if any, are calculated and displayed at checkout before you complete your purchase.
4. Order Tracking
Once your order ships, you will receive a tracking number by email so you can follow your package's progress. If you have not received tracking information within 48 hours of placing your order, please contact us at contact@selvyne.com.
5. Shipping Address
Please ensure your shipping address is complete and accurate at checkout. Selvyne is not responsible for orders delayed, lost, or misdelivered due to an incorrect or incomplete address provided by the customer. If you notice an error after placing your order, contact us immediately at contact@selvyne.com — we will do our best to correct it before the order ships, but cannot guarantee changes once an order has entered processing.
6. Lost or Delayed Packages
If your tracking shows delivered but you have not received your package, or if your package appears significantly delayed beyond the estimated delivery window, please contact us at contact@selvyne.com with your order number. We will work with the carrier to locate your package or determine next steps.
7. Customs & International Considerations
If applicable, any customs fees, import duties, or taxes charged upon delivery are the responsibility of the customer and are not included in the price of your order or shipping cost.
8. Contact Us
Questions about your shipment?
Selvyne 5830 Street, Casper, Wyoming, United States Email: contact@selvyne.com Website: www.selvyne.com